Chosen Solution

The camera will not connect to my computer. And I cannot access it via wifi, as I cannot turn the wifi on. Because every time I press the shutter button, the camera freezes completely and must be shut off before it will do anything else. But the problem simply repeats itself no matter what I try. I cannot update the software, nor check the contents of the camera. Is there anything I can do?

Faced the same issue. It started a year ago. I tried a lot of things without success. However about 2 months ago I decided that it can not be wors and disassembly the cambera (it is hero 4 black) completly. I clean up all contacts, used new thermal paste for CPU and other chips and then it started working again without any problem. But yesterday it started to freez again. So I did the same things but when assembly it back I forgot to plug the sensor. And it freez. After plugging the sensor and checked its contacts the camera started working wll again. So I think the problem with freezing is in sensor or its ribbon (cause when I did this first time 2 months ago I saw that the sensor was not so strong plugged). Try to unplug camera’s sensor, clean up contacts and make sure it is plugged good and its ribbon is not damaged.

polsar, I wonder if this could be a SD card issue. Try a Lexar High-Performance MicroSDXC 633x 64GB UHS-I/U3 (Up to 95MB/s Read) which is recommended from Gopro.

This as the most common problem faced my all customers! Get your camera replaced from gopro! And remember one thing don’t update or use any of setting option like formating Sd from camera! Because thats the point where all problems start