Chosen Solution

Ok so i’m trying to fix the Flashing Grey folder with a question mark on it and i’m following the directions but then the firmware pops up with a grey lock and i don’t know the password for it, i’m stuck can someone please help?!?

Review this doc: About the screens on your Mac as it starts up The blinking Question Mark in the folder is telling us the system can’t find the needed system files and you’ll need to either repair them or re-install the OS following this guide: If a flashing question mark appears when you start your Mac See if re-installing the OS resolves things before wiping the drive!

You’ll need to factory reset the iMac. https://www.youtube.com/watch?v=tUzX8KRL… Good luck!