Chosen Solution
bring to HP service center philippines at 395 buendia makati last january 10,2018,its been 12 days since,the only answer heard from them is still updating warranty. i dont understand what it means,used it barely 3 months,purchased the item brand new around september 2017.
rico subosa this is something we cannot answer. You will have to keep contacting the service center you were using. repair/replacement of this device under warranty is the right way to go. Nothing we can do from here.
Hold down windows button for 2 seconds, maybe your in single hand usage mode
because single hand mode turns the top half of the dispay off? many users dont know the feature exists
