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I have a Samsung plasma tv flat screen and it has lines across the screen and will not cut on. Serial #Z38U3CQB2028737 and the Model #PN43D440A5D Model CODE #PN43D440A5DXDA. Update (10/21/2017) How do I fix the problem.

mdolf67 across the screen implies horizontal lines. Those could be a bad panel issue. This should however not stop you from turning it on. If that is what you mean by “cut on” If you mean something different by that you want to post some pictures of what your screen shows (lines and all) with your question. That will allow us to see what you see. Use this guide Adding images to an existing question for that. Your problem is likely a loose connector or bad solder joint or failed board but it will depend on what you can show us.