Chosen Solution

I own a repair shop. Had a iPhone 6 plus charging port replacement. I could do these in my sleep…

I turned off the phone and unplugged the battery from logic board and proceeded to do the repair and undo the screws, loud speaker all that stuff comes out. I drop the new part in and put everything back perfect. Test the port and headphone jack and everything works. I Call customer that her phone’s ready and that’s it…..

Only it was not it…

Customer comes in to pickup phone and only then I notice the home button does not work. I grab a new home button from back stock and replace it and it still wont work. I call apple support and the tech says it is most likely software related. so I back up the customer’s data to iCloud and then I wipe it clean, reload everything back in and…

Home button was still dead

I had to compensate the customer for the botched repair job… I did not use any metal tools disconnecting any connections, as power can still be loaded on the logic board even when it’s battery is unplugged, I used a plastic tool for the repair and only used a metal pry tool to start to open the phone and the screwdriver. I have no Idea why the home button wont work or how I broke it.

I figured I would ask someone more knowledgeable then me because I cannot have this happen again at my shop.

Thoughts ?

Tried another home button extension cable metal plate? It may have just gone bad for whatever reason.