Chosen Solution
A few days ago the lower part of my device’s touchscreen went dead. Whenever I touched the bottom 2 to 3 centimetres of my screen, it simply wouldn’t respond, meaning that the spacebar and a few of the letters on the keyboard didn’t work, along with the buttons in some apps. So I did some research on Google, tried a few solutions ranging from performing a soft reset to taking the phone apart and making sure all the parts were connected correctly, but no luck. A few hours later, my phone ran out of battery and when I restarted it the problem had gone, only to return about 15 minutes later. Therefore, I’m pretty convinced that the problem is software rather than hardware based and am reluctant to perform a hard reset or to replace the digitiser. What should I do instead?
Hi, Why don’t you perform a backup (using the phone’s backup feature) then do a hard reset. See if the phone works OK. Give it a bit of time until you are satisfied that it is alright. If so you can then restore it (using the phone’s restore feature) and see how it goes then. If the problem was not there after the reset but returns with the restore then you know that some software is affecting it. If it is there after the hard reset then it is most probably a hardware problem. In the meantime operate in landscape mode and see if the problem area stays in the same place on the screen.
This means your digitizer (the layer over the display) has most likely died. The only solution usually is to replace the whole LCD screen. You can purchase replacement screen kits from amazon.com Here is a link: http://amzn.to/2cztIMF Hope this helps - also if you need instructions on how to replace it, here is a youtube link: https://www.youtube.com/watch?v=CAYWDv6L…
