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Good afternoon I would like to open my phone to be able to use Vodacom as now when I am inserting the vodacom sim it says “ Not Registered to Network”. Please help me as the Cell C network is I am currently using on the phone is giving me problems. I can not even perform hard reset or factory setting on the phone it totally does not respond to these commands. Please help.

Hi @vidoe , You need to “unlock” the phone from the Cell C network. Either contact Cell C about an unlock code for your phone (and how much it may cost you to get the unlock code) or search online for Cell C South Africa SIM unlock code to find companies that you can purchase the code from. You will need to know the IMEI number of your phone. Dial *#06# from your phone to find the number in your phone. Once it is unlocked you will be able to use any network that your phone is compatible with.