Chosen Solution
first I had a C06 error message, and my docking station green light was blinking and not charging. After cleaning all sensors and the brush very well, I turned the unit off and on as instructions stated. Now I either get a C01 error message or it just docks itself and acts like its charging but never really does. Is there a way to reset the computer in the unit?
Follow these steps: Hold down the Reset button on the back of the device using a safety pin or similar tool for approximately 10 secondsRelease the Reset button when the LED on the front goes darkWait for the LED to flash red and green, indicating it is ready to connect again Alternatively, you can also factory reset the Samsung Connect Home from the SmartThings app, but the Connect Home must be online. An offline or disconnected Connect Home must be physically reset. To view the Hub’s Location, select Menu () and touch the dropdown arrow to select the Location name.Select Menu () and then touch Devices.Select the Wi-Fi Hub device.Touch the Wi-Fi Hub imageTouch Factory ResetThe LED will turn off and the Hub will reboot. When the LED blinks red and green, the Hub is ready to connect again.
