Chosen Solution
i’ve had numerous problems with my Dell laptop, the number keys are not working right. For example, I cannot type the number five at all it becomes a seven. I will type them in order from one to zero to show you what happens… 123T4T4Y7Y7]89[0 the number two also turns the caps light on and the number nine turns on the F seven key. I’ve also had issues with the entire computer shutting down when I am working on it, it turns completely off and now its started flashing while I am using it too.
Restart your computer if you haven’t already.Try an external USB keyboard if you have one to see if there is any problem with that.Open Device Manager and update the keyboard driver(s), or go to dell.com support and put in your Service Tag to get a list of drivers (or use the automated tool on the Dell site to scan your computer and suggest driver updates) and update from there.If the keyboard still isn’t working at that point, see if you can get into the BIOS diagnostics and test the keyboard there.
