Chosen Solution

I am having issues with the power function of my HMDX Jam speaker.

  1. make sure your speaker is using the right micro USB cord and its connected to a power source (computer, universal USB charger).And leave it on the Charger for at least 3 to 4 hour.
  2. If your still having issue with your HMDX Jam HX-P230 , you can reset the speaker by pressing and holding play/pause for 5 seconds until you hear a noise. And repeat step 1.
  3. For further help, call HMDX Jam customer service team at 1-888-802-0040 for technical issue.

Hey man I have your solution! Same thing happened to me and I looked up the customer service # for the manufacturer (HMDX or whatever) and there must be a known defect as they sent me a brand new one - no questions asked!

Hi @ Rhonda Easley, Here’s a link to the user manual for the speaker showing the Volume Controls etc.