Chosen Solution
My phone is frozen. It won’t let me type or press anything.
Hi @albert223, Have you tried a soft reset? Here’s how: Press and hold the Power button for 5 to 10 seconds. It will show the shutdown and the restart options screen. Click on the Power Off & Restart Option. If the screen is unresponsive, press and hold the Power button until it restarts. Release the power button when your phone restarts and you will see the boot screen. Your phone has been reset without deleting any of your data.
