Chosen Solution

So i dropped my headset and i didnt see anything wrong with it untill i tried to turn it off. it seems to power button got stuck and cant fully move to the top, so i want to open it to see how but i cant seem to find anything on youtube and i cant seem to figure it out myself. if anybody can help me that would be nice. thank you and have a nice day

For anyone having the same problem: At first, remove the two triangle screws from the outside

Then just lift up the plastic-ring (it’s glued) - under it there are 4 screws, if you remove them, the casing will open up

Hi there!, so this happend with me too and when I tried to click the power button of my JBL headphone it wasn’t doing anything. So to fix this there is no need to buy a new pair or get it fixed. All you need is a safety pin, unless you are careful and you don’t get any scratches all you have to do is try to pop it up but the side which has been buried JUST LIKE THIS :):

If these are anything like the other headphones I’ve disassembled there should be 3-6 screws hidden under the earpad foam. They will likely require a proprietary JBL bit. Here is a link to some triangle bits, one of which should be the correct size for your headphones. Hope this helps!

Has anybody finally found out why the slide button gets stuck before it reaches the end position? And maybe if there could be a fix without completely opening the affected ear shell? Regards, Wolfgang

I would say that some of the hardware in the head phones might have gotten messed up but that is probably not likely. Usually the headphone will work after being dropped because JBLs are pretty tuff. Depending on the hight dropped, if they are somewhat new, I would ask for a refund because they are meant to be pretty tuff.