Chosen Solution

How do I take out the agitator assembly?  There is a shirt stuck underneath it.

can you unscrew the back protective layer then we can proceed with the other step

Here is a video for Kenmore or Whirlpool. They are replacing the drive block but it shows taking the agitator off. https://www.youtube.com/watch?v=w4O3n3r9… It should be close enough to your machine to give you the idea. Good luck. Alton

If your Kenmore 110 Series Washing Machine refuses to spin or agitate during the wash cycle, see the Kenmore 110 Series Washing Machine Doesn’t Spin or Agitate problem page for possible causes and solutions.