Chosen Solution

“Metro block it " is on my screen and if I try to do anything it says emergency calls only password. Then once I put my current Google password in it says have you forgot your password? My password to my Google account don’t work and I’ve been messing with this thing for 2 days. This is so annoying. Metro store can’t help and metro customer assistance operators are useless! Please help.

This appears to be an APP: http://www.androidcentral.com/metropcs-l