Chosen Solution

Need to add memory to download map info. How do I get into device?

Keith Sherper check on here for how to install the SD memory card. No, you cannot add any other memory to this device. From Garmin “Garmin Express will only install a map update to a memory card if there is not enough space on the internal storage of the device Maps cannot be moved from the device to a memory card manuallyInstructions on where to insert the SD card/microSD card can be found in your Device’s Owner’s Manual” Now if you still want to get into the device, check something like this video