Chosen Solution
Hello guys I have an Alcatel OneTouch phone and I would like to get rid of a caller tone (the ring tone that the incoming caller can hear). Does anyone know how to remove it? Thanks in advance
Hi @jila , You cannot delete the ringtone provided to the calling party (the person who made the call). That is controlled by the phone service provider. To cancel the ringtone that the called party hears (you are the called party if somebody calls your phone) go to Settings > Device > Sound > Phone Ringtone > select None. Alternatively on an incoming call, when it is still ringing, press the Volume Down key until the ringtone is set at mute. It will not give a ringtone signal on incoming calls Ensure that vibrate when ringing is enabled otherwise you’ll have to keep checking the screen to see if a call has come in. Update (05/24/2018) Hi, Which company is your mobile phone service provider? Check their website for anything about “caller ringtone” (or similar sounding) facility or options