Chosen Solution

Alcatel Idol 4 (6055U) Cricket phone was dropped, the back glass cracked so I got a new one off eBay and replaced it myself. All the while, the phone was getting harder and harder to charge. For awhile I could charge it (slowly) by holding a cable in, pressing forward and bending to the right. Even broke a few cables doing this - they eventually ripped at the connection site. Charging became more & more difficult so I removed the back glass again, thinking maybe I could tighten a screw or connection but now it won’t charge at all. I believe the battery is completely dead because at one point, I don’t know how, but I got the charger to light the led white notification light but that time it only blinked. When I tried holding down the power button for 20-30 secs after reading suggestions to do that online, that just made the white notification light blink like a heartbeat: two quick blinks and a pause, over and over. Now I can’t get the phone to do anything - no charger registers anything no matter how I push, pull or prod. I’m betting by now it’s broken for sure. My questions are:

  1. since the battery went completely dead, am I going to need to buy a whole new battery, or can the one in it be (re)charged?
  2. is there a way I can remove the rear glass one more time and charge the (non removable) battery independent of the micro USB? And
  3. would it be possible to remove the micro usb port from one of my older android phones that I know still charges well, and use that to replace the broken one in my Idol 4? Thanks for any help.

Hey Dee! If there are no signs of damage to the battery, then chances are its just out of juice since you’ve been unable to charge it. No need to replace it. Should charge right up once new port is installed. As for the 2nd question, there is no way to charge the battery outside the device. TECHNICALLY it is possible, but it would not be worth the effort. Best bet is to purchase a new chargeport flex online to replace the broken one. Harvesting a port from a different model will not work in this case unfortunately Hope that helps!