Chosen Solution

I have a non-functioning HP MP102 PE435A IPOD. What generation is she? What repair guide do I follow? So far I have removed the Toshiba MK 2004GAL HD, but haven’t figured out how to check it. An external case is on order.

Looking at the photos on HP’s site and our ID-your-iPod tool, you’ve got a 20 GB 4th Gen iPod.