Chosen Solution
As per title, HR sensor not working at all, tried soft/hard reset, re-pair doesn’t help as well. Wake-up gesture not working too, the watch seems to be not able to detect my wrist without HR sensor, no matter how hard i swing my arm the watch just won’t turn on itself. Sleep monitor stopped working too (probably due to HR sensor not functioning) what could be the cause? device was connected to samsung note 8, thanks in advance.
I’m having a similar problem after there was some charging issue. None of the Sensors are working and also have a Charging Issue. I have taken the device to Samsung Centre but they said it would cost S$243.43 to replace the parts as this could be MotherBoard Issue. Update (06/29/2018) I have got some news here :-) I have purchased it online from South Korea and luckily the seller was so promising that they managed to get it serviced through Warranty and it was just some Software Issue it seems. I have received my Gear safely back in its old form. Now I don’t have any issues with charging and All Sensors are working just great. Please check with your seller’s if it was purchased online and mainly from different country. P.S.: I just had to pay S$10 for the Delivery, Pick-up was Free. Cheers :)
I have the exact same problem… Any good news? Cheers.
The watch froze up on me. I sold it after having to send in for repair. They told me it was the processor and battery.
Out going incoming not woarking my
The cover on the sensor fell off. Can that be fixed?
