Chosen Solution
Hello There, I have a Huawei p9 lite and I bought a Huawei band 2 pro fitness tracker. I downloaded the Huawei Wear app and have successfully paired my watch to my phone. The problem I am having is the watch will not sync the information to the Huawei Health app. The app is just showing the steps that are counted from the phone. Nothing from the watch. I have deleted and reinstalled the apps and re-paired the watch many times but still no joy. The step count from the watch is showing up on the Huawei Wear app but not the health app. My firmware is up to date. Can you please help.? Regards, Martin
Hi guys, I have had same issue.solved by uninstall huawei health from phone and install huawei health not from google play but from this link: https://com-huawei-health.en.aptoide.com and version 307. Enjoy. Ondtrej
I’m having the same problem with my P20 lite and band 2 pro. It has worked perfectly but since the latest upgrade (5th May) there is no link. I have reinstalled from Huawei apps and as it is an older app it works again - until it upgrades (even though I have turned auto upgrade off) then I have to uninstall and reinstall again. Get your act together Huawei!