Chosen Solution
I have tried all of the troubleshooting tips on the forums for trying to reboot my device but no matter what I do I all i end up seeing is the google logo. I contacted Asus and they told me it was out of warranty and that it would cost $200 for them to wipe the tablet and re-install the operating system. Is there a cheaper option? I ’d rather not have a paper weight and from what I’ve seen online that is what it looks like.
Hi Mason! Have you ruled out that the issue is not a hardware failure? I have worked with several of these tablets with the same issue your describing. It turned out to be a faulty power flex cable. If it is a software related issue(which doesn’t happen often) follow this link. This will help you go about flashing a stock OS to the device. You may need to do some searching on Google for the devices most recent OS. But yes this is a fixable issue. Good luck mate! Cheers! Josh.O
Look at my 21 June reply and try it again. Just because it doesn’t work the first time doesn’t mean it wont work. I often have to repeat solutions severtal times before the problem is fixed. I really doubt it is a hardware issue or you wouldn’t be seeing the Google logo. You wouldn’t be seeing anything.
What have you tried so far? Mike
